Spireon Helpdesk is not to be used anymore. Please use Solera Jira:
For Incidents (break/fix):
https://jira.app.solera.com/jira/servicedesk/customer/portal/5/create/64
To request access to any of the Spireon systems:
https://jira.app.solera.com/jira/servicedesk/customer/portal/5/create/541?q=spireon&q_time=1711659417872